Privacy Notice
Last updated 15 October 2026
The short version: the V-Asist app collects nothing — no analytics, no tracking, and your footage never leaves your Mac. When you buy a license we keep your name, email and order number so we can send and resend your key. That's it.
Who is responsible
Boris Ostaev, 1 Jambul Tsurtsumia Street, Townhouse 9a, Georgia, is the controller of the personal data described here. Privacy questions and requests: support@vasist.app.
The V-Asist app
- The app sends no analytics, telemetry or usage data. It doesn't contact our servers — the license key is checked offline, on your Mac.
- Recordings, projects, shot logs and app logs are stored only on your Mac and drives. Logs are only shared if you choose to send them to us, for example with a bug report.
- Camera and microphone access is used only to show and record the inputs you select. The network stream to V-Asist Monitor stays on your local network.
- Links in the app (Buy, Lost your key?) open vasist.app in your browser.
What we collect, why, and on what basis
- Purchase data — your name, email address, Paddle order number, license ID and dates. Used to issue, deliver and resend your license key and to support you. Legal basis: performing our contract with you.
- Messages you send us — emails to feedback@ or support@vasist.app and anything you attach (such as logs). Used to answer you and fix problems. Legal basis: our legitimate interest in supporting users and improving V-Asist, or your request.
- Website requests — like any website, our hosting provider processes your IP address, browser type and the pages requested, to deliver the site and protect it from abuse. We don't use these for profiling. Legal basis: legitimate interest in running a secure website.
Payment details (card numbers, billing address, tax information) are collected and processed by Paddle, not by us. See the Paddle privacy notice.
Who receives the data
- Paddle.com — our Merchant of Record, which processes orders, payments, taxes and refunds.
- Service providers acting on our instructions: Cloudflare (website hosting and the license database), Resend (sending license emails) and our email provider (support mail).
- Professional advisers (such as accountants or lawyers) where needed, and authorities when the law requires it.
We never sell your data or use it for advertising. Some providers process data outside Georgia and the EU/EEA, for example in the United States; where required, transfers are covered by appropriate safeguards such as the European Commission's Standard Contractual Clauses.
How long we keep it
- License records: for as long as the license exists, so we can resend your key — or until you ask us to delete them.
- Support emails: up to 3 years after the conversation ends.
- Hosting logs: kept briefly by Cloudflare under its own retention rules.
Your rights
Depending on where you live, you can ask to access, correct, delete or restrict the use of your personal data, object to its processing, receive it in a portable format, and withdraw any consent you gave. Write to support@vasist.app; we reply within one month. You can also complain to your data protection authority — in Georgia, the Personal Data Protection Service; in the EU/EEA, the authority of your country.
Security
We keep the data minimal and protect it with access controls and encrypted connections (HTTPS). License keys are cryptographically signed so they can't be forged.
Cookies
vasist.app uses no cookies and no analytics or tracking scripts. Paddle's checkout, when you buy, may use cookies needed to complete the payment — see Paddle's notice.
Changes
If this notice changes, the date at the top changes too. Significant changes will be announced on vasist.app.